Locked out of coinbase

General · 2 replies · 397 views · 2 followers

janetstemmler

over 5 years ago

I have a new phone with a new number and email address. I cannot get back into my coinbase acct. I have tried their support for coinbase and get absolutely nowhere. I can't even talk to a person. What can I do??

(This post has been deleted)

over 5 years ago

Having a new cell number.. I would understand.. But why do you get a new email at the same time?
If you have your email account that you register with Coinbase. Even with a new number.. you can recover it.

9 out of 10.. Coinbase will suspect that you have hacked someone's account. And Coinbase will defitely need to get proof that you are the right owner of the account that you are trying to get access to.

Other than that.. There is no way you can get a live support to help you out.

janetstemmler

over 5 years ago

The reason I have a new email also is because I believe I was hacked and straighttalk shut me right down because they said my phone number was being used illegally and some other b.s. I took my phone to where I bought it and the man at the store even called straight talk and he said that the excuse they told him was something he had never heard of. We both believe they wanted me to upgrade to a new phone. Anyways,I went through all the identity protocols with coinbase and they tell me everything is good to go but when I log in, I get denied. I,m hearing about other people getting locked out of CB for months and lawsuits are now starting.

janetstemmler

over 5 years ago

OK I finally got back into my acct

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